Delete your account

In the app: account sheet → Delete account…. That erases your recipes, your shopping list, your stored pictures and the account itself. It cannot be undone and support cannot reverse it.

By mail: hello@getstaple.app, from the address on the account.

If you are on a shared list when you delete your account, you come off it and everything that identified you goes with you — your name, and the record of which items were yours and which you ticked. The items themselves stay on the other person's list, unattributed, because deleting your own account should not empty somebody else's trolley in the middle of a shop. If the list was yours and other people are on it, it carries on without you and passes to whoever joined first.

A report is the one thing deletion does not erase, and it is not left as it was: your name and every id that pointed at you come out of it, and what stays is the random pseudonym and the text that was reported. Twelve months after that report was resolved, it goes too. Blocks other people hold against you are removed with the account. The reason a report survives at all is that deleting an account is otherwise a way to erase the evidence of what was done with it.

Deleting a single recipe removes it everywhere, and it is immediate. Cloud Logging entries expire on their own schedule (30 days) and are not deleted on request, because they are keyed to an account id that no longer resolves to anybody. Analytics and diagnostic data are not linked to that account id and expire under the retention configured for those services.